Frequently Asked Questions

How do I create share links for files or folders?

1. Log in to IBackup.com and select the files or folders using the checkboxes. Click the option. A secure share link is generated, which you can share with your associates.
2. Enter your password. Choose 'Share Access Rights', 'No. of Downloads', 'No. of Days' from the respective drop down menu.
   
3. Click ‘Continue’.
4. In the confirmation popup that appears, enter the email address of the person with whom you want to share the files, and enter your message. Click ‘Send email’.

Note: Share option is only available for IBackup accounts with default encryption.

Can I view the status of shared files or folders via the web?

Yes, to view the status of shared files or folders, log into IBackup.com and click the 'Share History' tab.

All the shared files and folders are listed. You can view the share creation date along with the share permissions.

When I click the share link, it says that it is invalid. Why?

The shared file or folder may have been moved to a different folder or deleted from the user’s IBackup account.

How do I stop sharing files or folders?

To stop sharing files or folders, log into IBackup.com and click the 'Share History' tab. Select the shared link(s) that you no longer wish to share and click option.